Chain Reaction Cycles was established in 1985 and has grown from a small family-owned bike shop to the world’s biggest online store. We love 'all things bikes' and we’re dedicated to keeping the following 5 core values:
• To sell at the best possible price
• To only sell quality products
• To be honest about stock when we have products in stock and when we don’t
• To always be there when you need us
• To endeavor to always dispatch goods the same day you order them

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 02/09/2011
  4 out of 5

  Chainreactioncycles offers good prices and a moderate shippingfee. However, be aware that it can take some time before you get your goods. And it is shipping without a track-trace system, so you cannot see where your parcel is. In my case it took eleven days to get a small parcel from the UK to the Netherlands. So if you want tho get it cheap, CRS is your shop. If you want it fast, order somewhere else...

• 21/06/2011
  1 out of 5

  As the title suggests, I bought a MET helmet from 2010 at a decent price. The one I got was promptly delivered, lacked a good packaging and was manufactured at the beginning of 2009. Customer service insists that it is a 2010er product after all. Given that helmets should be exchanged after a couple of years wearing, a year less might be considered as relevant. My bad that return shipping to UK/Ireland has to be paid by me. The usual german procedure is to have it paid by the seller. Will not buy..