Chain Reaction Cycles was established in 1985 and has grown from a small family-owned bike shop to the world’s biggest online store. We love 'all things bikes' and we’re dedicated to keeping the following 5 core values:
• To sell at the best possible price
• To only sell quality products
• To be honest about stock when we have products in stock and when we don’t
• To always be there when you need us
• To endeavor to always dispatch goods the same day you order them

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 21/12/2011
  1 out of 5

  Ordered this item as a Christmas present and paid the additional money for next day courier delivery. One week later - THEY HAVE NOT EVEN PROCESSED MY ORDER! Have cancelled and will never use them again. As this was a specialist item I now cannot get from anywhere else in time for Christmas. Their excuse was that they have been very busy with Christmas orders. Obviously they do not have the structures in place to cope with an online presence - will stick to Wiggle or Rutland Cycling in future..

• 15/08/2011
  5 out of 5

  I've been using CRC for a few years now, initially while living in another EU country and now in the UK. The delivery times were always as stated on the website and the goods arrived intact and well packaged. Never had a problem with them and I was particularly happy that I had bought from them when a part of a certain product turned out faulty and their customer service responded promptly with a satisfactory solution...