Chain Reaction Cycles was established in 1985 and has grown from a small family-owned bike shop to the world’s biggest online store. We love 'all things bikes' and we’re dedicated to keeping the following 5 core values:
• To sell at the best possible price
• To only sell quality products
• To be honest about stock when we have products in stock and when we don’t
• To always be there when you need us
• To endeavor to always dispatch goods the same day you order them

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 21/06/2011
  1 out of 5

  As the title suggests, I bought a MET helmet from 2010 at a decent price. The one I got was promptly delivered, lacked a good packaging and was manufactured at the beginning of 2009. Customer service insists that it is a 2010er product after all. Given that helmets should be exchanged after a couple of years wearing, a year less might be considered as relevant. My bad that return shipping to UK/Ireland has to be paid by me. The usual german procedure is to have it paid by the seller. Will not buy..

• 06/01/2012
  1 out of 5

  Their website is like a lolly shop: full of enticing goodies that you just have to have. So you order or enquire and a week later they reply. You clarify info about an item and another week later they reply. You order and the stuff arrives 2-3 weeks later, minus an item that is on backorder.
  You don't realise you have to reorder it and they cancel the order. A month later, you enquire as to where the missing item is and a week later, they tell you they have cancelled it and you need to reorder it. You go online and the item has gone up in price by $20, and they will not sell it to you at the original price you paid. I leave it up to you to decide whether this company is worth bothering with. Next time, I will avoid this mob. All sizzle and no sausage.