Founded as a local hardware store in Birmingham in 1892 by F W Rushbrooke, Halfords has since grown to establish its position as the leading retailer of car parts, car enhancement, cycles and travel solutions in the UK.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 26/10/2011
  1 out of 5

  I purchased A Navman Satnav system for £150.
  Got it home to find the UHB cable required to up load maps is NOT included in the box.
  The DVD to download maps would not work on 2 seperate computors.
  I went back to the store, spoke to a very young employee that knew nothing about anything. Apparantly they always employ the youngest possible so they don't have to pay the minimum wage.
  3 people in all had a look at it and said that I had been fiddling with it.
  If I have no working DVD and no USB cable to make it work then how have I fiddled with it.
  I spoke to head office customer service.
  The idiot said that clearly marked on the box is a notice saying that a USB cable is required to make the sat nav work. Oh no it isn't.
  I have been back to the store once and the manager said "you have been fiddling with it and you are not getting a refund TOUGH".
  
  I have spoken to several people that have gone to Halfords and asked about the fitting service they provide.
  Nobody in the stores are qualified to tamper with auto electrics and will not accept responsibility if anything like a short circuit in engine management or blowing fuses is caused.
  DO NOT TAKE A CHANCE, THEY DO NOT KNOW WHAT THEY ARE DOING!!!
  I spoke to Trading Standards who told me I should have a full refund and if they refuse then they will represent me in the courts.
  I have a case number.
  They then relented and sent a lett

• 03/11/2011
  1 out of 5

  Like the guy above me, I also made the mistake of buying a Trax TR1. The back wheel broke as I was riding along just 3 months after purchase. The salesmen told me that riding it for 1 hour a day was too much for this bike and that I wore out the back wheel!! I am NEVER EVER shopping at Halfords again, they are a bunch of amateurs. No wonder everyone calls them Hellfrauds. Even an £80 should last through the year, if a £200 bike lasts 10 years plus. They tried to buoy me off but I kicked off and they offered me a new wheel. I could of got killed by a car, these noobs shouldn't be selling dangerous stuff. If it's a bike you can only use once a month then it's a paperweight or a Bike Shaped Object